Renter Questions
Frequently asked questions
What's the cancellation policy?
STOW IT offers free cancellation up to the start date of your reservation. If you cancel your reservation before your check-in date, you will not be billed for the month.
If you cancel your reservation 48 hours after your check-in date or billing date, STOW IT may not be able to process a refund for the month.
You can cancel your reservation by filling out a cancellation form, call us at 844-478-6948, or email us support@stowit.com.