Renter Questions

Frequently asked questions

What if I overstay my reservation?

If you haven’t moved out by your check-out date, you’ll be charged for an additional month.

We’ll email you around your check-out date to confirm your plans or extend your reservation. If you need more time, just reply with your new move-out date. For extensions less than 30 days, you’ll be billed a prorated amount.

If we can’t reach you, you’ll automatically be billed for another 30 days.

Still need help? Reach out.

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