Renter Questions
Frequently asked questions
Are my credit card details secure?
Your payment details are safeguarded using industry-leading security measures, including HTTPS protocols and two-factor authentication. Additionally, we personally review transactions to ensure accuracy and provide top-tier customer support.
Payments are processed through Stripe, a trusted payment processor that handles a quarter of all online transactions globally. Stripe adheres to strict Know Your Customer (KYC) guidelines to ensure secure and reliable payment processing. You can learn more about Stripe's security practices here.
If you believe you were charged incorrectly or need to cancel your current card immediately, please contact STOW IT at support@stowit.com for assistance.